PRIVACY POLICY
Arborist Crew Services Effective Date: April 20, 2025
This Privacy Policy (“Policy”) applies to arboristcrewservices.com and Arborist Crew Services (“Company”) and governs data collection and usage. By using the Company website or services, you consent to the data practices described in this statement.
Collection of Your Personal Information
To better provide you with products and services, the Company may collect personally identifiable information, including your first and last name, mailing address, email address, and phone number. If you purchase products or services, we also collect billing and payment information necessary to complete the transaction. We may additionally collect non-identifying demographic information such as age and gender.
We do not collect personal information unless you voluntarily provide it. You may be required to provide certain information when registering for an account, requesting a service estimate, booking a service appointment, submitting payment information, or contacting us directly.
Services Covered by This Policy
This Policy covers all services offered by Arborist Crew Services, including tree trimming, tree removal, stump grinding, and our Plant Health Care Program, which includes spray fertilization, pest and disease treatment, deep root fertilization, and ongoing landscape health maintenance for trees, shrubs, and lawns.
Use of Your Personal Information
The Company uses your personal information to operate and deliver the services you have requested, provide service confirmations and scheduling updates, process billing and payments, communicate about your account or active service programs, notify you of changes to our services or policies, and inform you of other products or services offered by the Company with your consent.
Third-Party Service Providers
The Company works with trusted third-party platforms to operate and deliver our services. These include:
Jobber — We use Jobber for scheduling, invoicing, client communication, and service management. Information you provide when booking or receiving services may be stored and processed within Jobber’s platform. Jobber maintains its own privacy policy governing its data practices.
HighLevel — We use HighLevel to manage marketing automation, appointment booking, customer follow-up communications, and AI-assisted inbound inquiry responses. Information you submit through our website, forms, or communication channels may be processed through HighLevel’s platform. HighLevel maintains its own privacy policy governing its data practices.
All third-party providers are prohibited from using your personal information for any purpose other than providing services to the Company and are required to maintain the confidentiality of your information.
Sharing Information with Third Parties
The Company does not sell, rent, or lease customer information to third parties. The Company may disclose your personal information without notice if required by law, to protect the rights or property of the Company, or to protect the personal safety of our users or the public.
Automatically Collected Information
The Company’s website may automatically collect technical information including your IP address, browser type, domain name, access times, and referring website addresses. This information is used to operate and improve the quality of our website and services.
Right to Deletion
Upon receipt of a verifiable request, we will delete your personal information from our records and direct our service providers to do the same, except where retention is required to complete an active transaction, fulfill a legal obligation, detect or prevent fraud or security incidents, or comply with applicable law including the California Consumer Privacy Act (CCPA) and the California Electronic Communications Privacy Act.
California Privacy Rights
California residents have the right to request disclosure of personal information we have collected about them, request deletion of their personal information, and opt out of the sale of personal information. The Company does not sell personal information. To exercise these rights, please contact us using the information below.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under 13, you must obtain parental or guardian permission before using this website.
Email and Text Communications
The Company may contact you via email or SMS for the purpose of service confirmations, appointment reminders, promotional offers, program updates, and general account communications. You may opt out of marketing communications at any time by contacting us directly or following the unsubscribe instructions in any communication.
Changes to This Policy
The Company reserves the right to update this Policy at any time. Material changes will be communicated via email to the address on your account or through a prominent notice on our website. Continued use of our website or services following notification of changes constitutes your acceptance of the updated Policy.
Contact Information
Arborist Crew Services 2390 Las Posas Rd Ste 508C Camarillo, California 93010
Email: info@arboristcrewservices.com Phone: (805) 491-3244